Return Policy
Our Return Policy for internet services under 7 days is designed to provide customers with flexibility and peace of mind when making their internet service decisions. Here’s a breakdown of our policy:
7-Day Satisfaction Guarantee: We offer a 7-day satisfaction guarantee on our internet services. If for any reason you are not completely satisfied with the quality or performance of our service within the first 7 days of activation, you may be eligible for a full refund of your service fees.
Eligibility Criteria: To qualify for a refund under the 7-day satisfaction guarantee, please ensure the following:
- Your service must have been activated within the past 7 days.
- You must contact our customer support team within the 7-day period to initiate the return process.
- The service must not have been used beyond reasonable usage for testing purposes.
Refund Process: To request a refund, simply contact our customer support team within the 7-day period. They will assist you with the return process and provide further instructions on how to proceed.
Refund Amount: Upon approval of your return request, you will receive a full refund of the service fees paid, excluding any applicable taxes or fees.
Cancellation of Service: If you decide to cancel your service after the 7-day return period has expired, standard cancellation policies and fees may apply as outlined in your service agreement.
Exceptions: Certain restrictions and limitations may apply to our return policy. Please refer to our Terms of Service or contact our customer support team for more information.
At The Shopping Depot, we are committed to ensuring your satisfaction with our internet services. If you have any questions or concerns about our return policy, please don’t hesitate to reach out to us. Your satisfaction is our priority.